Prevention of Slips, Trips and Falls

Slips, trips and falls are the second-leading cause of injury, after auto accidents. In 2014, statistics from the National Safety Council reported more than 9 million slips, trips and falls, which accounted for more than 30 thousand, or 23.5 percent, of all fatalities. As those numbers might suggest, slips, trips and falls are the leading cause for emergency room visits. Inside and outside of restaurants, employees and customers experience falls hundreds of times each day.

Common Causes of Slips, Trips and Falls

  • Liquids on walking surfaces
  • Debris and objects on floors or stairs
  • Weather conditions
  • Poor lighting
  • Defective stairs, sidewalks or parking lots
  • Inattention
  • Footwear

What Can Franchise Owners Do to Reduce Causes of Slips, Trips and Falls?

  • Take action to identify and clean up spills and items on the floor or ground, both inside and outside the restaurant. Use caution signs to alert employees and customers of hazards on the floor.
  • Place non-slip mats or rugs in areas that may get wet, like self-serve beverage areas, where spills routinely occur.
  • Keep walkways and work areas free of clutter.
  • During inclement weather, clear and treat sidewalks and parking lots. Place mats in front of entry doors when wet conditions exist.
  • Promptly replace bulbs and other lighting fixtures in the restaurants and parking lots.
  • Inspect and repair any hazardous issues with floor coverings, stairs, sidewalks and parking lots.

How Can Employees Reduce Slips, Trips and Falls?

  • Avoid distractions from cell phones while walking.
  • Slow down and stay alert to possible trip, slip and fall hazards.
  • Wear closed-toe, slip-resistant shoes with adequate ankle support – no sandals or flip flops. Inspect and clean shoes to make sure the tread is not worn.
  • When making a delivery, do not run. Walking, while focusing on the surface underneath you, is safer, especially in inclement weather.
  • Don’t carry objects obstructing your view.

Most slips, trips and falls are preventable. Prevention means recognizing the exposure, identifying specific hazards upfront and taking proactive steps to reduce risk.


This material is for general informational purposes only, and while reasonable care has been utilized in compiling this information, no warranty or representation is made as to accuracy or completeness.  Distribution of this information does not constitute an assumption by us of your obligations to provide a safe workplace. Maintaining a safe workplace in accordance with all laws is your responsibility.


Insights for Safety is a program developed by Intrepid Direct Insurance, a Diamond Allied Partner of the Jimmy John’s Franchisee Association to educate and assist franchisees, their managers and their personnel.